Legal information

Terms of use, disclaimers, copyright notices, and governing law that apply to content on Central Park Zoo. We provide independent visitor guidance and are not an authorized ticket supplier.

Terms of Use

Effective date: January 1, 2025

Welcome to Central Park Zoo (the "Site"). By accessing or using this Site, you agree to these Terms of Use. If you do not agree, do not use the Site. The Site provides independent information and guidance for visitors; we do not supply tickets as an authorized ticket vendor.

  • Use content for personal, non-commercial purposes only.
  • Do not reproduce or redistribute materials without permission.
  • We may modify these Terms at any time — changes become effective when posted.
Park pathway

Disclaimer & Liability

Information on this Site is provided "as is" without warranties of any kind. We strive for accuracy but make no guarantees regarding completeness or suitability. To the fullest extent permitted by law, Central Park Zoo and its affiliates exclude liability for direct, indirect, incidental, special, or consequential damages arising from use of the Site.

Ticketing & Third-Party Services

We may reference ticket providers, tours, or other services. These references are informational only. We are independent and not an authorized ticket supplier. Transactions with third parties are governed by the third party's terms, and we are not responsible for their acts or omissions.

Refund & Cancellation Guidelines

General policy summary

  • Refunds or cancellations for third-party services are subject to the provider's policy.
  • We do not control ticket inventories or refunds for third-party vendors.
  • If you booked via a third party, contact them directly for requests.
Zoo enclosure view

Copyright, DMCA & Content Claims

How to notify us of alleged copyright infringement (DMCA)

If you believe that your copyrighted work has been used on the Site in a way that constitutes infringement, please provide a written notice containing:

  • An electronic or physical signature of the copyright owner or agent;
  • A description of the copyrighted work claimed to be infringed;
  • Identification of the material claimed to be infringing and where it is located on the Site;
  • Your contact information (address, telephone number, and email);
  • A statement that you have a good faith belief the use is not authorized by the copyright owner, its agent, or the law; and
  • A statement, under penalty of perjury, that the information in the notice is accurate and you are authorized to act on behalf of the owner.

Send notices to: Legal Notices, Central Park Zoo, 830 5th Ave, New York, NY 10021, or email legal@centrallparkzoo.pro

Governing Law & Dispute Resolution

United States — New York

These Terms are governed by and construed in accordance with the laws of the State of New York, without regard to conflict of law principles. Any dispute arising out of or relating to these Terms or the Site shall be resolved exclusively in the state or federal courts located in New York County, New York, USA, and you consent to the jurisdiction of such courts.

Statue in park

Accessibility & ADA

We aim to make content accessible. If you encounter barriers, please contact us at Contacts to request assistance or alternative formats.

Legal Contact

Legal team member
Legal Department
Central Park Zoo — Legal Notices
legal@centrallparkzoo.pro

Quick reference

TopicSummary
TermsUse site for personal information only
TicketsWe are independent and not an authorized ticket supplier
RefundsHandled by third-party vendors
LawGoverning law: New York, USA

Frequently Asked Legal Questions

It means we provide informational guidance only. We do not issue or guarantee tickets for attractions; purchases and guarantees are the responsibility of the vendor you choose.

Follow the DMCA procedure listed above. Include the required information and send it to Legal Notices (postal or email). We respond promptly to valid notices.

Yes — disputes are governed by New York law and resolved in courts located in New York County, NY, USA, as set out in the Governing Law section.